Shipping & Delivery

Where we ship from

All orders ship from our warehouse in Washington, DC, USA.

Where we ship to

We ship free of charge anywhere in the United States. For international destinations, contact us for a freight quote before ordering.

Processing time

PayPal orders are processed as soon as payment is confirmed. Wire transfer orders are processed once payment clears (typically 1–3 business days). Most in-stock items leave the warehouse within 1–3 business days.

Shipping rates

Free shipping nationwide on every product. There are no freight surcharges, handling fees, or oversize charges anywhere in the United States.

Estimated delivery

• Parts, accessories, and merchandise: 3–7 business days
• Freight items (pool tables, shuffleboards, arcade cabinets, pinball machines, vending machines, coolers): 7–21 business days, with the carrier calling ahead to schedule delivery

International orders

Free shipping applies within the United States. For international destinations, duties, import taxes, and customs fees are the buyer's responsibility and freight is quoted separately.

Tracking

A tracking number is provided once your order ships. Check status any time at /order/track.

Lost or damaged shipments

Report any lost or damaged shipment within 7 days of delivery (or expected delivery) by emailing sales@capitolofficesolutionsllc.com.