Frequently asked questions
What types of gloves do you sell?+
We supply industrial-grade disposable gloves (nitrile, latex, vinyl, chemical-resistant) and industrial work gloves (cut-resistant, impact, coated, leather, winter/thermal), plus curated industry bundles for warehouse, construction, and automotive use.
Are these medical-grade gloves?+
No. All products on this site are positioned for industrial, janitorial, food-service, automotive, cleaning, and general-purpose use. They are not sold or labeled for medical, surgical, clinical, or laboratory use.
What sizes are available?+
Most products are available in S, M, L, XL, and XXL.
What's the difference between 3 mil, 5 mil, and 8 mil nitrile gloves?+
Mil refers to thickness. 3 mil is lightweight for light-duty tasks. 5 mil is mid-weight for general industrial use. 8 mil is heavy-duty for tough tasks and longer wear.
Are your nitrile gloves powder-free?+
Yes. All our nitrile and latex disposable gloves are powder-free.
Are your gloves food-safe?+
Yes, our disposable nitrile, latex, and vinyl gloves are suitable for food-handling and food-service use.
What payment methods do you accept?+
We currently accept Bank Wire Transfer only. After you place an order, you'll receive an invoice by email within 1 business hour with our complete wire transfer details.
How long do I have to pay after placing an order?+
You have 3 business days from invoice issuance to complete your wire transfer. Orders unpaid after this window are automatically cancelled and can be re-placed any time.
How fast is shipping?+
Once payment clears (typically 1–3 business days from your transfer), orders ship within 1 business day. Domestic US delivery is 3–7 business days. International delivery is 7–14 business days.
Do you ship internationally?+
Yes. We ship worldwide from Washington, DC, USA, with international wire transfer instructions (SWIFT/BIC + IBAN where applicable). Duties and taxes are paid by the buyer at delivery.
What's your return policy?+
Unopened products in original packaging can be returned within 30 days for a refund. Defective or incorrect items are returned at our cost; change-of-mind returns are paid by the customer. No restocking fees.
How fast are refunds processed?+
Refunds are issued within 5–10 business days of receiving your returned goods, back to the original wire payment account.
Can I cancel my order?+
Yes — orders can be cancelled at no cost within 12 hours of placement or any time before shipment. Once shipped, standard return policy applies.
Do you offer bulk or wholesale pricing?+
Yes. Cart automatically applies 5% off at 5+ cases and 8% off at 10+ cases. For larger pallet or container quantities, contact us at sales@capitolofficesolutionsllc.com.
What is the minimum order amount?+
None. You can order any quantity, from a single box upward.
Are your prices in USD?+
Yes. All prices and final charges are in US Dollars (USD).
Do you offer custom packaging or private labeling?+
Yes, for larger orders. Send us an inquiry at sales@capitolofficesolutionsllc.com with your specs.
What is the difference between Box and Case?+
A Box is the smallest pack (e.g., 100 disposable gloves). A Case typically contains 10 boxes (or industry-standard pair counts for work gloves). Cases include a 10% pack discount.
Do you provide a Certificate of Conformance (COC) or technical specs?+
Yes, COC and product specs are available on request for bulk orders. Email sales@capitolofficesolutionsllc.com.
How do I contact customer service?+
Phone: +1 (202) 684-8277. Email: sales@capitolofficesolutionsllc.com. Hours: Monday–Friday, 9:00 AM – 6:00 PM Eastern.
Where is your business located?+
Capitol Office Solutions LLC, 1444 I St NW, Washington, DC 20005, USA.
Is the website secure?+
Yes. The site is served over HTTPS (SSL/TLS), and we do not store any payment card information because we only accept Bank Wire Transfer.
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